Privacy Policy

This Privacy Policy applies to:

• The Pulse Neuron website (pages published under pulseneuron.com.au).
• The Pulse Neuron Portfolio Manager desktop application distributed via the Microsoft Store (the Software).

In short: we minimise collection of personal information. We do not operate website accounts, behavioural analytics, or advertising tracking. The Software is designed to keep portfolio data local to your device.

Where limited technical information is processed (for example, standard hosting logs), it is used for reliability and security rather than profiling or advertising.

This website does not provide user accounts or logins. We do not intentionally collect personal information via forms on this website.

We do not use advertising trackers, marketing pixels, or behavioural advertising on this website. The only measurement is privacy-friendly, aggregated page-view analytics provided by our hosting platform (Vercel Web Analytics): it is cookieless, stores no identifiers in your browser, does not track you across sites, and shows us only aggregate counts such as which pages are visited and the country and device class of visits — never a personal profile.

The site's typeface is bundled and served with the website itself — your browser makes no requests to font networks while you browse. Every resource on this site, including the measurement above, is served from the site's own hosting.

Like most websites, the infrastructure used to host and deliver pages may generate limited technical logs for operational and security purposes.

Typical log fields may include:

IP address

Used for security, abuse prevention, and delivery.

User agent

Browser and device info for compatibility and debugging.

Request path

The page or file requested (for reliability diagnostics).

Timestamp

When the request occurred (for tracing incidents).

We do not use logs for advertising or profiling. Access to logs is limited to operational and security needs (for example, diagnosing errors, rate limiting, and abuse prevention).

Pulse Neuron does not use cookies on this website for analytics, advertising, or marketing. The aggregated page-view measurement described in section 3 is cookieless — it sets no cookies and stores no identifiers in your browser.

Some platforms may set essential cookies or use similar mechanisms for basic security and performance (for example, DDoS protection or request integrity). Where this occurs, the purpose is functional and security-related, not tracking.

The Software is a local-first desktop application. Portfolio and household information you enter or import (such as holdings, members, transactions, bank statements, allocations, and reports) is stored locally on your device in a SQLite database. A local password of your choosing, and an optional 4–6 digit PIN, gate access to the application itself — they do not encrypt the database file, which is an ordinary file readable by anyone who can sign in to your Windows user account. Protecting it at rest is Windows' job: device encryption or BitLocker protects it if the machine is lost or stolen, and your Windows account password keeps other users of the PC out.

The Software also writes automatic backups to a PulseNeuron Backups folder in your Documents directory on the same device — these survive uninstalling the app. If your Documents folder is synchronised by OneDrive (the default on many Windows 11 PCs), your backups — each a complete copy of your database — are synchronised with it, and Microsoft's terms apply to that copy; to keep backups on your device only, choose a backup folder outside any synchronised folder in the Software's Settings. You can additionally create an export bundle at any time; it stays wherever you save it.

Pulse Neuron does not operate a cloud service for your portfolio data and does not receive it through this website.

Practical guidance: if you choose to copy a backup or export bundle elsewhere (for example, an external drive or your chosen cloud provider), you control where it goes, and that provider's privacy terms apply to the copy.

To show market prices, the Software refreshes data over the network through the Pulse Neuron price service, which obtains market data from a third-party provider (Twelve Data). When it does, it sends the ticker symbols you track and an anonymous install identifier (it supports fair rate-limiting, abuse prevention and a daily count of how many installs use the price service; the price service issues it at random the first time the Software connects, the request that creates it carries no data, the Software keeps it on your device, and it is not linked to your name or any account), with a signature that shows each request came from that install. Requests can also carry currency codes, a calendar date (to fetch exchange rates and past prices, or to say how recent a share-split answer must be), a date and time (from version 1.6.0, to say how recent a dividend answer must be) and the text you type into instrument search. From version 1.5.8, every request to the price service also carries the Software's version number — the same for every install of a release, which the price service counts to see how many requests still come from each version — and each market request carries a one-word label saying whether someone is waiting on the answer or it is company details that can arrive later. It does not send names, balances, holding quantities, transactions, or any other personal or portfolio details. Company logos are fetched directly from the data provider's logo host with a plain image request.

When the Software interacts with the price service or third-party data services, those services may also receive technical request information (such as IP address and request details) as part of normal network operation; the price service uses it for rate-limiting and abuse prevention. Third-party services are governed by their own terms and privacy policies; Pulse Neuron does not control how third parties handle data.

The Software asks Windows to check its licence and updates with the Microsoft Store. Windows makes those network calls, outside the Software's own network stack, under Microsoft's terms and privacy policy.

What this means

• Price requests go from your device to the Pulse Neuron price service, which fetches data from the provider.
• Those requests contain market questions — symbols, currency codes, dates and instrument searches — plus an anonymous install identifier with its signature, the Software's version number and that waiting-or-later label.
• The price service and data providers may see technical network metadata as part of normal service delivery.
• Pulse Neuron does not use these interactions for advertising or profiling.
• The Software's Glass Box page lists each request it makes through its own network stack, as it happens, and names the connections it cannot count.

If you email us (for example, for support or licensing questions), we will receive the content of your message and your email address. We use this information only to respond and provide support.

We do not sell or rent contact information. We may retain support correspondence to maintain continuity and improve support outcomes, subject to reasonable operational retention practices.

Because this website does not intentionally collect personal information for accounts or profiles, we do not maintain a customer database from website usage.

If technical logs exist, retention periods are determined by operational and security requirements and may vary depending on infrastructure. We aim to retain logs only for as long as reasonably necessary for those purposes.

Pulse Neuron is based in Australia. If you access the website or contact us from outside Australia, information may be processed in Australia or in the regions where hosting infrastructure operates. The same applies to requests the Software makes to the Pulse Neuron price service, which runs on cloud hosting.

We take reasonable steps to protect the website and associated systems against unauthorised access, misuse, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

This website and Software are not directed to children, and we do not knowingly collect personal information from children through this website.

Depending on your circumstances, you may have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), including rights to request access to, or correction of, personal information we hold about you.

Because we aim not to collect personal information via this website (outside of direct communications such as email), the scope of information we may hold is typically limited.

We may update this Privacy Policy from time to time to reflect product, operational, or legal changes. The “Last updated” date indicates the most recent revision.

10 October 2026: section 7 now names the date and time that a dividend check can send from version 1.6.0 of the Software, to say how recent the answer must be.

28 September 2026: section 7 and the summary now name the version number that each request to the price service carries from version 1.5.8 of the Software, and the waiting-or-later label on each market request, and say what the price service counts; section 7 also names the date a share-split check can send, to say how recent the answer must be; section 10 no longer says the price service sits behind a content-delivery network, because requests to it are not routed through one.

24 September 2026: sections 6, 7 and 10 and the summary now describe the Software exactly as it works — a local password with an optional PIN, the OneDrive synchronisation of backups where it applies, every kind of market request the Software sends and where those requests go, that the price service (not your device) issues the anonymous install identifier and each request carries a signature, that the Software asks Windows to make the Microsoft Store licence and update checks, and where the price service's requests are processed.

If you have questions about this Privacy Policy, contact us at contact@pulseneuron.com.au.